Improva provides customized leadership development, Assessment & Development Centres, executive coaching and Sales Force Development for organizations in Canada.

Our solutions can support future leaders, new and experienced managers, senior leaders, sales teams and individuals preparing for greater responsibility. Supporting solutions such as 3-Dimensional Talent Review can also be integrated when appropriate.

We start with the organization rather than with a fixed training catalogue.

We consider your business priorities, leadership expectations, target roles, competency framework, culture and current capability needs. Learning activities, simulations, cases, coaching and workplace assignments can then be designed around situations participants actually encounter.

The objective is to create development that is relevant to your organization rather than asking your organization to fit a standard program.

Measurement can take place before, during and after a development journey.

Depending on the program, this may include assessments, 180° or 360° feedback, participant and manager observations, workplace assignments, behavioural indicators, follow-up reviews and relevant business-performance measures.

The purpose is not simply to measure satisfaction with training, but to understand whether learning is being applied and translated into observable behaviour and performance.

Both coaching and mentoring support development, but they work differently.

Coaching helps an individual examine a current challenge, increase self-awareness, explore options and take responsibility for specific actions and development goals. The coach facilitates the thinking process rather than simply providing answers.

Mentoring draws more directly on the mentor’s own experience. A mentor may share advice, perspective, lessons learned and practical guidance based on having faced similar situations.

Improva may use coaching, mentoring or a combination of both depending on the individual’s needs, role and development objectives.

Yes. Improva provides one-to-one executive coaching for leaders facing individual development challenges that may not be addressed effectively through group training alone.

Coaching can support role transitions, greater leadership responsibility, behavioural change, stakeholder effectiveness, post-assessment development and reinforcement of leadership-development programs.

Our coaches combine professional coaching capability with practical business and leadership experience.

An Assessment & Development Centre uses multiple sources of behavioural evidence to understand an individual’s capability, development needs and readiness for future responsibilities.

The process may combine realistic business simulations, case studies, structured interviews, behavioural or personality inventories and 180° or 360° feedback.

Assessment Centres are often used for promotion, succession and selection decisions, while Development Centres place greater emphasis on identifying strengths and creating focused development plans.

Yes. Improva provides three complementary Sales Force Development solutions.

Sales Development Centre identifies capability gaps through assessment and builds targeted development around actual needs.

X-Force Sales Academy provides a structured, layered development journey for sales professionals and sales leaders.

PACE Sales Coaching develops sales managers into more effective coaches and can be used either independently or to reinforce broader sales development.

Yes. Improva programs can be delivered in person, virtually or through a blended approach, depending on the objectives, participant population and location.

A development journey may combine workshops, virtual sessions, assessments, coaching, workplace activities and follow-up rather than relying on a single delivery format.

The format is selected according to what will best support learning and application.

There is no standard duration because the appropriate length depends on the business objective, participant population and development needs.

A focused intervention may involve a small number of sessions, while a comprehensive leadership-development JOURNEY may continue over several months and include assessment, workshops, workplace application, coaching, projects and follow-up.

We recommend the duration based on what is required to achieve the intended outcome rather than starting with a predetermined number of training days.

Yes. Improva works with both Canadian organizations and multinational businesses and brings experience from working with international organizations across multiple industries.

For multinational companies operating in Canada, programs can be aligned with global leadership frameworks and organizational standards while being adapted to the local business context, participant population and development priorities.

This allows organizations to maintain global consistency without relying on a one-size-fits-all implementation.